Ciputra W, Prasetya W. Analisis Pengaruh E-Service Quality, Perceived Value Terhadap Customer Satisfaction, Trust, dan Customer Behavioral Intention: Survei pada Customer Toko Online www.blibli.com. j-cmt [Internet]. 2020Dec.31 [cited 2024Nov.22];1(2):109-28. Available from: https://journal.lspr.ac.id/index.php/commentate/article/view/193